Leading Analyst Firm Positions Oracle in Leaders Quadrants for CRM Multichannel Campaign Management and CRM Customer Service Contact Centers

News Facts - Gartner, Inc. recently positioned Oracle’s Siebel CRM in the Leaders Quadrant of its 2010 reports “Magic Quadrant for CRM Multichannel Campaign Management" (1) and “Magic Quadrant for CRM Customer Service Contact Centers" (2). - Gartner Magic Quadrants position v..