Mondosoft Reveals Best Practices for Search Implementation and Site Usability
New Mondosoft White Paper Provides Action Plan for Integrating Search and Analytics
COPENHAGEN, Denmark and Palo Alto, California – December 13, 2004. Mondosoft, a pioneer in enterprise search and search behaviour analytics, today announced the availability online of a Best Practices white paper that identifies important issues related to site search and provides an action plan to help site owners and operators select, implement and improve their search solution to facilitate end-user search.
The Mondosoft paper, titled Using Human Intervention to Make Search Productive, is available for download at: www.mondosoft.com/whitepapers. Access to the document is free of charge.
In just 20 pages, Mondosoft has outlined a set of best practices for enterprise search implementation culled from the statistical analysis of real-world search behaviour observed on hundreds of corporate web sites hosted by Mondosoft. Included is an action plan that highlights techniques to make internal search more productive, and site monitoring and maintenance easy:
- Five signs that your result presentation needs improvement
- How to match specific searches to targeted responses
- Using the search log to evaluate improvement
Mondosoft´s products provide integrated site search (MondoSearch), comprehensive end-user activity tracking (BehaviorTracking) and automated search refinement (InformationManager) that together work to continuously improve search results and visitor satisfaction.
Mondosoft pioneers, licenses and hosts technology for companies who use Web sites to improve sales or communications with customers, partners and prospects. The company´s flagship product, MondoSearchÂ™, is an advanced, multi-lingual search engine adopted by 1,700 customers worldwide. BehaviorTrackingÂ™ and InformationManagerÂ™, provide site managers with the most actionable data analytics available to fine-tune search. Mondosoft was founded in 1998, and has dual headquarters in Copenhagen, Denmark and Palo Alto, California. Mondosoft customers include Alliance and Leicester, Clifford Chance, Marks & Spencer, Corporation of London, The Vatican Holy See, Carlsberg, Maersk, Cap Gemini and Bank of Scotland. For further information, please visit www.mondosoft.com.
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