22/05-09   -   Press releases

Better meet customer demands with SalesLogix Mobile CRM 5.5

The business landscape has altered significantly since the introduction of Customer Relationship Management (CRM) software, with many organisations assuming a more consumer centric approach to business. As consumer demands increase, Mobile CRM solutions are becoming progressively popular amongst business managers, as they enable the mobile workforce to maintain consumer centricity while on the road.

Andrew Smith, IT manager at DMC Software Solutions, an esteemed Sage Business Partner, said, “Customers expectations are constantly moving and it is important for businesses to keep up with their demands to remain competitive in the current economic climate. Customer service is vital to keep clients onside and many organisations are looking to mobile CRM solutions to cope with the increased pressures and changing landscape of customer demands.

“SalesLogix Mobile 5.5 is the latest release from Sage, providing Sage SalesLogix users with enhanced mobile capabilities. The new features make it easier than ever for professionals to operate to maximum efficiency whilst on the road. With SalesLogix Mobile 5.5 users have the same functionality with this mobile CRM as they would in the office working from a laptop or PC, they can do anything from answering calls and scheduling appointments through to reviewing histories and grouping contacts."

SalesLogix Mobile 5.5 extends SalesLogix CRM functionality to smartphones providing users with a competitive advantage that can help drive revenue while maintaining customer satisfaction. The secure instant access to vital data from anywhere provided by SalesLogix Mobile CRM enables the field based workforce to respond immediately to customer enquiries and pressing opportunities.
New to SalesLogix Mobile 5.5 are “time-saving features" which make everyday communications quick and easy to administer improving user productivity and efficiency. On a basic level one-click dialling and emailing allows mobile CRM users to make communications directly from a contact record or account, through to more complex actions, such as, obtaining directions to a customer site with integration to BlackBerry Maps. In addition, SalesLogix Mobile 5.5 allows detailed customisations to be deployed to the mobile application providing users with a solution tailored to meet their exact needs.

About DMC Software
DMC Software is a company that is experienced in providing Customer Relationship Management (CRM), Accounts and integrated business solutions for businesses of all sizes, across a broad range of industries including ACT! by Sage, Sage CRM, Sage SalesLogix CRM and Microsoft Dynamics CRM. With advanced development abilities DMC can tailor a solution to meet the exact requirements of a business, providing the tools and supporting services to increase efficiency and profitability.
For more information on the CRM solutions and professional services available from DMC Software visit www.dmcsoftware.co.uk. Alternatively, email info@dmcsoftware.co.uk or call FREEPHONE 0800 6522 423 to speak to a member of the sales staff.
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For more information please contact Jade Dixon-Winters, Marketing Executive.
Email: jadewinters@dmcsoftware.co.uk
Tel: 01733 362120