14/03-12   -   Press releases

Managed services from DMC Software re-launched for ever-changing business needs

DMC Software Solutions Ltd, business solutions specialists, has re-launched its TotalCare Managed IT Services to align more closely with changing customer needs.

The impact of the 2008 recession on businesses is still being felt and purchases continue to be approached with caution. Since 2008, the industry has witnessed a dramatic increase in the number of companies choosing to outsource aspects of their business and move to managed services. The IT department is the most popular to be nominated for outsourcing, with over 28% of UK businesses now actively outsourcing to specialist IT organisations (it-outsourcing-adviser.com), such as DMC Software with TotalCare.

TotalCare Managed IT Services provides small and mid-sized organisations with an efficient, reliable and cost-effective outsourced IT support solution. With TotalCare, the risks and uncertainties associated with managing IT in-house are eradicated, relieving internal resources to focus on core business activity.

Neil Slater, Professional Services Manager at DMC Software, comments, “At DMC Software our customers are really important to us and we have listened to what they want and adapted to meet their needs. Our new TotalCare Managed IT Service is now modular, allowing users to select which aspects of TotalCare suit their individual business requirements and IT support needs, bringing cost and efficiency benefits."

TotalCare Managed IT Services include a number of IT solutions to help business manage day-to-day IT support, from help desk support and server monitoring through to product updates, system maintenance and backups.

Find out more about TotalCare Managed IT Services:
http://www.dmcsoftware.co.uk/Services/ManagedITServices/

About DMC Software Ltd
DMC Software is a company that is experienced in providing Customer Relationship Management (CRM), managed services, Accounts and integrated business solutions for businesses of all sizes, including ACT! by Sage, Sage CRM, Sage SalesLogix CRM and Microsoft Dynamics CRM. With advanced development abilities DMC can tailor a solution to meet the exact requirements of a business, providing the tools and supporting services to increase efficiency and profitability throughout an organisation.

For more information on the business solutions and professional services available from DMC Software visit www.dmcsoftware.co.uk. Alternatively, email info@dmcsoftware.co.uk or call FREEPHONE 0800 6522 423 to speak to a member of the sales staff.